DISTANCES AGREEMENT

  1. Šis līgums tiek slēgts starp SIA Flower Market, reģ. Nr. 40203032640, juridiskā adrese: Andreja Pormala 96,Jēkabpils (turpmāk tekstā Flower Market) un Pircēju (turpmāk tekstā Pircējs), kurš veic pasūtījumu Flower Market interneta veikalā, kas atrodas interneta adresē https://flowersexpress.lv (turpmāk tekstā – Ziedu veikals).
  2. The Internet Flower Shop is operated by the “Flower Market”.
  3. Veicot pasūtījumu Ziedu veikalā, Pircējs apstiprina, ka ir iepazinies ar Ziedu veikala Lietošanas noteikumiem un Distances līgumu, kas pieejami interneta adresē https://flowersexpress.lv/noteikumi.
  4. The description and price of each relevant product and service are listed in the product catalog for each item. All prices are shown with value added tax.
  5. The buyer is able to pay for a product or service by choosing one of the types of remote payment offered in the Flower Shop.
  6. The payment of goods and/or services means the fact of ordering the service and the Buyer’s irrevocable acceptance of the Terms.
  7. After the payment of the order, the Buyer has entered into an agreement with the “Flower Market”, which stipulates mutual obligations and restrictions.
  8. he buyer has the right to return the product back to the “Flower Market” Store within 14 days from the date of receipt of the goods, without giving explanations on the reason for the refusal. The returned goods must not be damaged, the packaging and its marking must not be damaged. The use of the right of withdrawal and return of goods shall be in accordance with the following legal acts:

– Consumer Protection Law;

– Ministru kabineta 2014. gada 13. jūnija noteikumi Nr. 255 “Noteikumi par distances līgumu”.

  1. Preču atpakaļatdošanas tiesības netiek attiecinātas uz grieztajiem ziediem, ziedu pušķiem, ziedu kompozīcijām un telpaugiem. (MK noteikumi Nr. 255, 22.4. p.).
  2. The “Flower Market” has the right to cancel the order unilaterally and pay a full commission fee to the Buyer if, due to circumstances outside the Flower Market, order execution is not possible. (For example, the ordered item is not available for more than 30 days or the end of the production season)
  3. The buyer may refuse from the delivery before the flower bouquet is created by writing an application to the email:  [email protected]“Flower Market” returns the money within 7 working days from the receipt of the application to the buyer’s account.
  4.   .”Flower market Ltd” does not refund to the customer the charge for the shipment and retain it in full, in the following cases: 

    12.1. if the recipient refuses to accept the shipment (flowers or flower bouquets);

    12.2. if the recipient has depart from the city and/or the state and can not be reached at the delivery address indicated by the customer within 24 hours after the delivery time specified by the customer;

    12.3. if the recipient is not located at the address indicated by the customer and is not reachable for communication in the e-mail or phone indicated by the customer.

  5. If the recipient is not present at the address indicated by the customer and the delivery of the order has to be transferred to another delivery address ,the cost of the order should be paid once again, (except if the delivery address of the order is changed to a location not more than 5 km away from the originally specified order delivery address);
  6. If the recipient is not present at the specified time at the address indicated by the customer and the delivery of the order has to be transferred to another delivery time ,the cost of the order should be paid once again,(except if the new delivery time is within 1 hour interval).
  7.  “Flower Market” informs that the flower bouquet composition may differ from the website because the flowers used in the bouquets are seasonal and the “Flower Market” can not guarantee that flowers on the website will be available at “Flower Market” shop at the time of the flower. bouquet The flower bouquet will be made keeping the style and color range, but if necessary, the flowers will be replaced by the florist’s professional discretion. 

FLOWER SHOP

Interneta veikals “Flower Market” ir publiski pieejama interneta vietne, kas paredzēta ziedu, dāvanu un citu preču un pakalpojumu iegādei internetā. Ziedu veikals ir pieejams interneta adresē https://flowersexpress.lv.

FLOWER SHOP MANAGEMENT

The site manager and the provider of available services are “Flower Market LTd.”, reg. No. LV40203032640. Terms and conditions of use of the services available on flowersexpress.lv – conditions and restrictions, as well as penalties for non-compliance with these provisions, are binding on all its users, visitors and recipients of services.

INTELLECTUAL PROPERTY

Website content is “Flower Market” Intellectual Property; its copying, reproduction and reprinting without the written permission of the “Flower Market” is prohibited.

TERMS OF DELIVERY:

The minimum order amount is 25.00 EUR.

*The minimum shipping amount is 25.00 EUR.*

Flowers can be ordered 7 days a week 24 hours a day.

Order processing during shop: Mo., Th. 7-19, Tu., Wed., Fr. 9-19, Sa 9-17, Su. 10-17

Flowers must be ordered at least 3 hours before the desired delivery time.

The cost of the order should be paid once again in the following cases:

1. If the recipient is not present at the address indicated by the customer and the delivery of the order has to be transferred to another delivery address (except if the delivery address of the order is changed to a location not more than 5 km away from the originally specified order delivery address);

2. If the recipient is not present at the specified time at the address indicated by the customer and the delivery of the order has to be transferred to another delivery time (except if the new delivery time is within 1 hour interval).

Tulkošanas rezultāti When indicating the hospital and / or medical institution as the delivery address, please contact the hospital and / or medical institution in person first, if the institution accepts the delivery of flowers to patients.

Delivery time is approximate and this can vary depending on the road situation, congestion, traffic constraints, weather conditions, and the workload of florists.

Ja vēlaties nosūtīt ziedus 14. februārī, 8. martā vai Māmiņdienā, ziedus jāpasūta 2-3 dienas iepriekš, pretējā gadījumā ziedi var tikt piegādāti nākamajā dienā pēc svētkiem.
Vēršam Jūsu uzmanību, ka nespējam garantēt piegādes laikus 14. februārī ,8.martā un Māmiņdienā, tādēļ šajos datumos piegādes laikam ir tikai orientējoša nozīme rīts, pusdienas laiks vai vakars.

We always supply fresh flowers!

CONFIDENTIALITY

The “Flower Shop” guarantees the processing, storage and non-disclosure of personal data received to third parties in accordance with the requirements specified in the laws and legal acts of the Republic of Latvia.
COMMUNICATION

Visitors and purchasers’ email addresses, phone numbers, mail addresses received at the time of accepting orders will be used exclusively for communication with the customer and recipient of the goods and / or services and for the quality execution of the order.

flowersexpress.lv does not collect connection data with payment systems. Buyers of the online store flowersexpress.lv entering the electronic bank or electronic payment systems, enter the data on the bank’s website, therefore this information is not available at flowersexpress.lv

Preču kvalitāte un atgriešana

Kvalitāte. Vietnes produktu fotogrāfijās attēlotie ziedu pušķi ir mūsu floristu radīti.

Attēlam ir ilustratīva nozīme, jo katrs ziedu pušķis tiek veidots individuāli, ir unikāls florista veidots meistardarbs, tāpēc ziedu pušķa izpildījums var nedaudz atšķirties ar elementiem, ziedu iepakojumu un vizuālo noformējumu.  Kā arī, ziedi ir sezonāli un nav pieejami visu gadu,šī iemesla dēļ Flower market nevar garantēt, ka tieši fotogrāfijā norādītie ziedi būs pieejami,tāpēc ziedu pušķis tiks gatavots saglabājot pušķa stilu un krāsu gammu, bet nepieciešamības gadījumā ziedi tiks aizvietoti ar veikalā esošiem ziediem pieejamajās krāsās pēc florista profesionālajiem ieskatiem.

Ziedu pušķu un kompozīciju izgatavošanai tiek izmantoti tikai svaigi ziedi un zaļumi.

Atgriešana.

Ziedi, ziedu kompozīcijas un augi ir dzīva prece, kuras saglabāšanās ir atkarīga no kopšanas un uzturēšanas, tā kā Flower Market nevar izvērtēt preces kopšanas un uzturēšanas izpildi pēc preces nodošanas Saņēmējam, preci nevar mainīt vai atdot atpakaļ.

Preces atpakaļatdošanas tiesības netiek attiecinātas uz grieztajiem ziediem, ziedu pušķiem, ziedu kompozīcijām un augiem. (MK noteikumi Nr. 255, 22.4. p.), kā arī atpakaļatdošanas tiesības netiek attiecinātas uz preci, kas ir individuāli veidota pēc Pircēja pasūtījuma (MK noteikumi Nr. 255, 22.3. p.)

DISPUTES AND CLAIMS

All disputes, disagreements and claims are resolved in the course of bilateral negotiations by submitting a written complaint/claim within 24/hours after receipt of the order, which are resolved within 10 (ten) working days from the date of receipt of the complaint/claim. The complaint/claim must be submitted in writing.

If the dispute can not be resolved by negotiation, it shall be resolved in the court of the Republic of Latvia in accordance with the procedures specified in laws and legal acts.

DELIVERY PRICES:

1-4km 2,99EUR

4-7km 4,99EUR

7-12km 6,99EUR

12-18km 9,99EUR

18-25km 12,99EUR

* These are only approximate prices. The exact delivery prices are indicated when placing the order - by entering the delivery address.

For outsourcing, will be a double charge.

For deliveries outside the radius of 45 km, please contact us to specify the delivery price.

Flower delivery time  3h from order acceptance. (during store hours)

Ja vēlaties kādu īpašu pušķi, sūtiet bildi uz epastu [email protected] vai ja neieraudzijāt sev vēlamo mājaslapā zvaniet +371 29133777 vai rakstiet [email protected] –  mums vēl nav bijis pasūtījums, ko neesam spējuši izpildīt!